Policies

Booking, Payment, and Privacy

Everything that governs a session with Sip Of Refreshment, written plainly. Please read before booking, and reach out with any questions.

On this page

Last updated
October 14, 2026

Last updated October 14, 2026

Booking Policy

How sessions are scheduled, and what reserves your time.

Sessions are available Monday through Saturday, 9:00 AM–5:00 PM, and may be booked in person or online depending on the service. Sundays are available 24/7 exclusively for clients with a full-year membership.

A $50 deposit is required to reserve any session, including the Seven-Month Rejuvenation Program. Your appointment is confirmed once the deposit is received.

Booking a session confirms your appointment time. You will receive a confirmation and a reminder ahead of your session, along with everything you need to know about where and how to join.

Cancellation and Rescheduling

Plans change. Here is how to move or release your appointment.

We understand plans change. Please give as much notice as you can if you need to cancel or reschedule, so the time can be offered to another client.

Contact Lady Neww directly by phone to reschedule or cancel an appointment.

Late Arrivals

What happens if a session starts behind schedule.

If you arrive late to an in-person or online session, your appointment may be shortened to accommodate the next client's scheduled time.

No-Shows

Missed appointments and future bookings.

Missed appointments without prior notice may affect your ability to book future sessions. Please let us know as early as possible if you are unable to attend.

Payment Policy

Deposits, accepted methods, and how payment details are shared.

A $50 deposit is required to reserve any session and is applied at the time of booking. Accepted payment methods include cash, PayPal, Cash App, and Zelle.

Specific payment details are shared directly with clients once a booking is confirmed, and are never published on this website. If you receive payment instructions for Sip Of Refreshment from any other source, please confirm them with Lady Neww by phone before sending anything.

Refund Policy

How refund requests are handled.

Refund requests are considered on a case-by-case basis. Please reach out directly to discuss any concerns about a completed or upcoming session.

Privacy Policy

What this website collects, why, who it reaches, and the choices you have.

In short: we collect only what we need to answer your message and schedule your session. We never sell your information or use it for advertising. This website sets no cookies and runs no advertising trackers.

Sip Of Refreshment LLC (“Sip Of Refreshment”, “we”, “us”) understands that reaching out about a session can mean sharing something personal. This policy explains what information sipofrefreshment.com collects, how it is used, who else sees it, and how you can ask us to change or remove it.

Information you give us

You share information with this website only when you choose to fill in a form.

Contact form: Your name, email address, phone number, the reason you are reaching out, and your message.
Booking request: Your full name, email address, phone number, the session you are requesting, your preferred date and time, and any note you choose to add.
Shop enquiries: The items you ask about. Online checkout is not currently active. If it is switched on in future, card details will be entered on the payment provider's own secure page and will never be sent to or stored by us.
During a session: Anything you share with Lady Neww stays between you and her. Session conversations are never recorded on this website or entered into any form.

Information collected automatically

We use Vercel Web Analytics and Speed Insights to see how many people visit the site, which pages they read, and how quickly those pages load. These report totals and averages — page views, country, device type, browser, loading speed — and do not build a profile of you or follow you to other websites.

Vercel, which hosts the site, also keeps standard server records of requests, including IP addresses, for security and reliability. We do not use those records to identify individual visitors.

Cookies

This website does not place cookies on your device, and it carries no advertising or social media tracking pixels. That is why you are never asked to accept a cookie banner here. If this changes, this policy will be updated before the change goes live.

How we use your information

To reply to your message or question.
To schedule, confirm, reschedule, and prepare for your session.
To share the private session location with you once your booking is confirmed.
To send appointment confirmations and reminders.
To respond to shop and membership enquiries.
To keep the website secure, working correctly, and improving over time.

We do not sell or rent your personal information, we do not share it for advertising, and we do not use it to build marketing profiles.

Who else sees your information

We share information only with the services needed to run the business, and only for that purpose.

Google: Contact and booking submissions are saved to a private Google Sheet, confirmed bookings are placed on Lady Neww's Google Calendar, and a notification email is sent to the business inbox so that nothing is missed.
Vercel: Hosts this website and provides the analytics described above.
Payment provider: If online checkout is switched on in future, a payment processor will handle card details directly. Deposits and session payments arranged privately are handled through the methods listed under Payment Policy.

We may also disclose information where the law requires it, or where it is necessary to protect someone's safety or our legal rights.

How your information is protected

The whole site is served over an encrypted HTTPS connection, and browsers are instructed to keep using it. Submissions travel directly to the services listed above, and access to the booking sheet, the calendar, and the inbox is limited to Lady Neww and the people who help run the business.

No method of transmission or storage is completely secure, so we cannot promise absolute security — but we keep what we hold to the minimum needed to serve you.

How long we keep it

Contact and booking details are kept for as long as they are needed to provide the service and to keep reasonable business records. You can ask us to delete your information at any time, and we will do so unless we are required to keep it.

Your choices and rights

You can ask to see, correct, or delete the personal information we hold about you, or ask us to stop contacting you. Call 209-451-8550 or email sipofrefreshment@gmail.com, and we will respond within a reasonable time — normally within 30 days.

You will never be treated differently, or refused a session, for exercising any of these rights.

California residents

If you live in California, you may ask us what categories of personal information we have collected about you, where it came from, why we collected it, and who it was shared with — and you may ask us to correct or delete it. The categories this website collects are identifiers such as your name, email address, and phone number, together with the content of the messages and booking requests you send us.

We do not sell or share personal information as those terms are used in California privacy law, and we have not done so in the past twelve months.

Children

This website is intended for adults. Clients under 18 require written consent from a parent or legal guardian before booking or attending a session, and we do not knowingly collect information from children under 13 through this website. If you believe a child has sent us information, contact us and we will remove it.

Links to other websites

This site links out to Instagram and to our Google Business Profile. Once you follow a link, you are on that company's website and subject to its privacy policy rather than ours.

Changes to this policy

If this policy changes, the updated version is posted on this page and the date at the top of the page changes with it. Significant changes will be made clear rather than slipped in quietly.

How to reach us about privacy

Sip Of Refreshment LLC · Sacramento, California · 209-451-8550 · sipofrefreshment@gmail.com

Terms and Conditions

The agreement between you and Sip Of Refreshment LLC.

By booking a session with Sip Of Refreshment LLC, you agree to these policies and acknowledge the Spiritual Services Disclaimer below.

Sessions

Sip Of Refreshment LLC reserves the right to decline or reschedule services at its discretion.
Sessions are offered for your personal benefit and are not transferable without agreement.
No particular outcome, result, or timeline is promised — please read the Spiritual Services Disclaimer below.

Using this website

The writing, photography, artwork, and the Sip Of Refreshment name and emblem on this site belong to Sip Of Refreshment LLC and may not be copied, resold, or reused without written permission.
Please do not attempt to disrupt the site, submit forms automatically, or collect information from it in bulk.
The site is offered as it is. We work to keep it accurate and available, but cannot guarantee it will be uninterrupted or free of errors.

Responsibility

To the fullest extent allowed by law, Sip Of Refreshment LLC is not liable for indirect or consequential losses arising from use of this website, or from decisions made following a session. You remain responsible for your own choices, and for seeking licensed professional care where it is needed.

General

These policies are governed by the laws of the State of California. If any part of them is found unenforceable, the rest continues to apply. Questions about these terms can go to 209-451-8550 or sipofrefreshment@gmail.com.

Accessibility

Our commitment, and how to tell us about a barrier.

We are committed to making this website and our services accessible. The site is built to be navigable by keyboard and readable with a screen reader, with text that stays legible when enlarged.

If you meet a barrier on this site, or need an accommodation for a session, please call 209-451-8550 or email sipofrefreshment@gmail.com and we will do our best to help.

Spiritual Services Disclaimer

Please read this before booking.

Sip Of Refreshment LLC provides spiritual, reflective, educational, and personal-development services. These services are not medical treatment, mental-health therapy, psychological counseling, legal advice, financial advice, or a substitute for care from a licensed professional.

Lady Neww is not a licensed therapist, psychologist, medical practitioner, or clinical counselor. No specific outcomes, healing, or results are guaranteed.

If you are experiencing a medical or mental-health emergency, please contact a licensed professional or emergency services.

Questions about any of this?

Lady Neww would rather answer a question before you book than have you wonder about it afterwards. Call 209-451-8550 or email sipofrefreshment@gmail.com.